Message Archiving

MessageLabs Archiving Service comprehensively addresses the requirements for regulatory compliance, legal discovery, and email management – collectively reducing the risks and limiting the liability organizations face with email systems in today’s business environment. This service provides a secure, central repository of intellectual property within email that is easy to access and manage.

How it works
The MessageLabs archiving service combines an archiving appliance, which resides within your network and fully integrates with your active directory, with a secure archive that stores, manages and maintains all archived email. Before leaving the security of your network, all email is encrypted by the appliance using the archiving encryption technology. Once email is archived, data retrieval requires access to both the encryption key and the secure archive.

Archiving Policy Engine

  • Specify and enforce acceptable use, retention and supervision policies
  • Print and distribute a PDF copy of the policy to help educate employees
  • Automatically retain every version of the policy in unalterable form for reference or auditing purposes
  • Retain a full audit trail of changes made to the policies
  • Fully integrated with active directory

Secure Archive
The Secure Archive provides automated capture of all your internal and external email communications. MessageLabs ensures the authenticity, security and confidentiality of all archived data by:

  • Storing multiple copies of messages and indexes in multiple data centers and on spinning disks
  • Digitally fingerprinting all messages for authenticity
  • Maintaining a full audit trail of system and user activities
  • Storing all data in an encrypted format accessible only by the customer

Archive Search & Retrieval
The Archive Search & Retrieval provides advanced search features that meet even the most stringent discovery needs. Through your Outlook mail client or a web-based archiving user interface you can:

  • Conduct a real-time full-text search across email header, subject and content
  • Conduct a real-time full text search across over 250 types of attachments
  • Search using parameters such as conversation flow, date ranges, specific senders/recipients and topics
  • Save frequently used search criteria and search results automatically in folders
  • Print search results, send them to the user’s inbox or export them into PST files for online download or delivery on removable media
  • Conduct people-aware searches allowing you to retrieve results from multiple users, each with multiple email addresses in one search request

Archiving Supervision
The Archiving Supervision is a valuable for organizations that require complete visibility into policy compliance. This module allows you to:
  • Implement a systematic and flexible supervision process for selecting and reviewing the content of electronic messages
  • Implement random sampling of corporate email down to the individual user level
  • Specify enforcement rules for each policy item based on the content of messages and attachments, sender role, department and more
  • Access risk assessment reports that give you a graphical view of your exposure to potential risks due to non-compliance of your corporate email policy

Archiving Reports
MessageLabs provides numerous archiving reports to help you properly assess email patterns and behaviour. Reports can be generated for the following:

  • Amount of email archived by user groups and individuals
  • Current size of secure archive
  • Audit trail of changes made to the policy
  • Details on supervision activities
  • Highlight risk exposures based on corporate email policies
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